Honolulu International Airport Guide

Honolulu Airport Guide

Honolulu International Airport (HNL), recently renamed Daniel K. Inouye International Airport), is going growing very fast and is currently going through upgrades and remodeling to accommodate travelers like you.

Here, we’ll continually update this guide to the best of our ability as the airport evolves and changes.

If you have any questions about your Honolulu airport shuttle, please don’t hesitate to call us anytime at 808-797-7950.

Wiki-Wiki Shuttle

HNL Wiki-Wiki Shuttle Pick-Up / Drop Off

Honolulu Airport Wik-Wiki shuttle stops are located in Terminal 2 near Gates C-G. It is a free service offering transport on airport property.

Shuttle Operation Hours: 4:00 AM – 10:30 PM. Pick-ups are every 15-20 minutes.

Where We'll Pick You Up

Please note, as of June 1, 2018, as a part of the modernization plan, Honolulu Airport has updated the baggage claim with alphanumeric identifications.

If you have traveled to Honolulu in the past, please be aware of the recent changes and pick up locations.

Please refer to your airline for pick up / meeting locations below.

Upon arrival, text us at 808-797-7950 and we’ll be there for a warm Aloha welcome!

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Honolulu Airport Shuttle

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Private Island Tour

Private Oahu Circle Island Tour
Honolulu Airport Baggage Claim Numbers

Hawaiian Airlines

Domestic and inter-island flight pick up outside of Baggage Claim 9, 10, 11 (formerly known as Baggage Claim C).

International Flights

Pick up across from foreign arrival between Baggage Claim 5 and 6.

Westjet, Air Canada, Alaska, & American Airlines

Pick up across from Baggage Claim 18-21 (formerly known as Baggage Claims E and F). Please meet your driver on the center median.

Delta & United Airlines

Pick up outside of Baggage Claim 27, 28, 29, 30, 31 (formerly know as Baggage Claim H).

Honolulu Airport Amenities

Honolulu International Airport (HNL) is growing very fast and is seen as being among the busier airports worldwide. Visitors to Hawaii get to enjoy using a flurry of amenities available including the following:


• ATM machines
• Business Center/ Postal Service
• Barber/Beauty Shop
• Flowers
• Free Hula Shows
• Space Museum
• Currency Exchange

Each passenger travelling through Honolulu International Airport can look forward to receiving the famed Aloha treatment.

The members of staff handling visitor information are available in-between 4:30 a.m. and 11:45 p.m. (Hawaii Time) on daily basis to address questions, concerns or comments from travelers. You will find information desks located at strategic spots throughout the airport. In case they are unstaffed, feel free to call (808) 836-6413 for further assistance.

Dining & Shopping

HNL provides a host of options for dining and shopping, with their hours of operation depending upon flight schedules. There are multiple numbers of concession locations scattered all across the airport. Expect to find cafes, coffee shops as well as full-service restaurants available to suit your taste.

Accessibility For Persons With Disabilities

Hawaii Honolulu avails a full array of accessibility services across the entire airport. These include various Overseas, Interisland as well as Commuter parking areas.

Honolulu International Airport has customized its facilities to cater for passengers with special needs in natural fashion. For the best attention possible, it is still advisable to undertake prior planning in such situations. Equally, Go Waikiki shuttle is equipped well to provide shuttle transportation and private car service that meets the expectations of passengers with disabilities.

Honolulu Airport Parking

Public parking is available at HNL within several parking lots and garages. There are several ways to gain access into and out of Honolulu International Airport. HNL is situated just 6 miles from downtown Honolulu and 10 miles from Waikiki. You can access it easily using any of our vehicles, whether private ones or the shuttles of varying capacity. Both the Westbound and Eastbound exits found on H-1 Interstate Freeway, channel traffic directly into the airport.

Honolulu Airport Telephone Numbers:

Visitors flying into Honolulu International Airport may use the phone numbers below as convenient:

Go Waikiki Shuttle (Call/Text): (808) 797-7950

For Visitors: (808) 836-6413

Visitor Information Program Office (808) 836-6417

Administrator (808) 838-8600
Staff Services Office (808)838-8657
Airports Operations Office (808) 838-8607

Engineering Branch (808) 838-8835

Information Technology Office (808) 838-8678

Island of Hawaii District Manager (808) 327-9520

Assistant District Manager (808) 934-5800

Islands of Maui, Molokai & Lanai
District Manager (808) 872-3808

Island of Maui District Manager (808) 246-1400

Island of Oahu District Manager (808)836-6533

Honolulu International Airport (808) 836-6413

Hilo International Airport (808) 934-5838

Kona International Airport at Keahole (808) 329-3423

Kahului Airport (808) 872-3893

Molokai Airport (808) 567-6361

Lihue Airport (808) 246-1448

TTY (808) 836-6601